Free Shipping On All Domestic Orders Over $50

FAQs

Shipping times do very depending on the product. Please refer to the specific product page for details. Once your boho piece is packed and shipped you will receive a email confirmation with your tracking information. Free shipping is available on all domestic orders over $50. Shipping carriers we currently use are USPS and UPS

Because each piece is handcrafted, we do not offer returns. Please be sure to read all product descriptions and dimensions before purchase. If for some reason you have a issue with your purchase, please feel free to contact me at hello@maddiandjoan.com so I can work with you to find a solution. Your satisfaction and joy with your purchase is extremely important to me.

Maddi and Joan currently ships internationally to Canada, United Kingdom, and Australia/New Zealand. Please note that additional customs fees, duty taxes or other amounts levied by your home country (including VAT)may apply depending on your country of origin. Maddi and Joan is not responsible for these fees.

Our plant hangers are not adjustable as far as height/length. Most of our plant hangers hold up to a 6/7 inch plant pot. We do carry plant hangers in different lengths.

You can pause, skip or cancel your subscription at any time. Refer to your customer portal for details.

We suggest removing your plant from the hangers to water. Especially for pots with open drainage or just a saucer. This will avoid any excess water dripping into the bottom of the hanger and/or floor. Allow your plant to drain properly in a sink or saucer then back to its home.

Yes, I love partnering with retail shops and boutiques. I currently offer wholesale options through Faire and Bulletin.Co at this time. Feel free to view our individual shop page to purchase for your wholesale needs. Please reach out at hello@maddiandjoan.com if you have any questions about wholesale.

-100% jute which is biodegradable and recyclable

-Zero waste 100% recycled cotton cord

-Unfinished natural wood beads

To name a few...

We do not offer gift wrap. However, part of your experience with Maddi and Joan is how we package your pieces beautifully so they feel like a gift. We can include a personalized note for any gifts to make it feel even more special.

We also offer gift cards.