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FAQs To Know

Shipping times do very depending on the product. Please refer to our Shipping Polices for more details

Concerning returns, please view our Return Policy for more info.

Maddi and Joan currently ships internationally to Canada, United Kingdom, and Australia/New Zealand. Please note that additional customs fees, duty taxes or other amounts levied by your home country (including VAT) may apply depending on your country of origin. Maddi and Joan is not responsible for these fees.

Our plant hangers are not adjustable as far as height/length. Most of our plant hangers hold up to a 6/7 inch plant pot. We do carry plant hangers in different lengths.

We suggest removing your plant from the hangers to water. Especially for pots with open drainage. This will avoid any excess water dripping into the bottom of the hanger and/or floor. Allow your plant to drain properly in a sink or saucer then back to its home.

Yes, I love partnering with retail shops and boutiques. I currently offer wholesale options through Faire and Bulletin.Co at this time. Feel free to view our individual shop page to purchase for your wholesale needs. Please reach out at if you have any questions about wholesale.

We do not offer gift wrap. However, part of your experience with Maddi and Joan is how we package your pieces beautifully so they feel like a gift. We can include a personalized note for any gifts to make it feel even more special.

We also offer gift cards.